Locate and then click the following registry subkey: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator To do this, follow these steps:Ĭlick Start, click Run, type regedit, and then click OK.
#PSIPHON 82 HANDLER UI PH DOWNLOAD UPDATE#
To resolve this issue, apply both the following updates:įor more information, click the following article number to view the article in the Microsoft Knowledge Base:ĩ69695 Description of the update for the Communicator 2007 R2: July 2009ĩ69821 Description of the update package for Office Communications Server 2007 R2: July, 2009įor situation 4, set the GalDownloadInitialDelay registry entry for immediate download of the GAL file. This could cause network congestions because of the concurrent download of the GAL delta files. In some organizations, many users connect at the same time. Therefore, users have to download the GAL delta files when they start Communicator for the first time every day. This causes clients to download the GAL file instead of incremental GAL delta files. If the number of changed contacts is more than one eighth of the size of the GAL file, the server does not create a GAL delta file. The server looks for any change in the Communicator 2007 R2 contacts. The download of the GAL files can be caused by any local failure in the parsing of the GAL delta files or while you are updating the local database.īecause the GAL file is downloaded randomly and GAL delta files should be downloaded daily, these downloads use a large amount of bandwidth on the network. The following causes match the symptoms described in this article: No GAL delta file is created on the server even though the changes are not substancial in Active Directory.Īll Communicator 2007 R2 clients logon at the same time and connect to the server to download GAL files or GAL delta files. The download of files uses a large network bandwidth. This occurs when the GAL delta file exists on the Communications Server 2007 R2 server. The Global address list (GAL) file download is triggered in client computers in different scenarios. In Microsoft Office Communicator 2007 R2, you experience network performance issues in one or more of the following situations: Network performance issues that are caused by Global address list (GAL) file downloads or by GAL delta file downloads in Office Communicator 2007 R2 Symptoms